Your Org Chart Was Built for a Different Era. Research Shows 3 Ways Leaders Should Redesign It
New field research suggests traditional structures no longer match how work gets done. Learn where leaders can start making adjustments before attempting a complete overhaul.
EXPERT OPINION BY SOREN KAPLAN, WSJ BESTSELLING AUTHOR, KEYNOTE SPEAKER, AND LEADERSHIP STRATEGY ADVISOR
I’ve spent much of my career helping leaders design high performing teams and organizations. There are a lot of frameworks out there that help you design org charts, processes, and employee networks.
But what happens when AI becomes part of the team? The answer: you need to create a completely new organizational model.
Recent field research published in Organization Science randomly
Recent field research published in Organization Science randomly assigned 791 Procter and Gamble professionals to tackle real product innovation challenges alone or in teams, with and without AI. The result: One person using AI produced work equal in quality to a two-person team without it.
The researchers from Harvard Business School and Wharton also found that AI helped bridge functional silos between R&D and commercial functions. And people working alone with AI reported more positive emotional states.
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The existential question is this: Does your current organizational structure still match the way work gets done when AI can both augment team performance while breaking down silos?
Most Org Charts are Remnants of the Past
I’ve seen it time and time again across
I’ve seen it time and time again across my Fortune 1000 clients. Their structures and processes evolved organically over time. And they’ve become inefficient, bureaucratic, and based on old ways of doing business – definintely not optimized for today’s digitized AI-powered world.
The P&G experiment showed that AI could overcome these typical organizational challenges. For example, companies have long been structured around human expertise based on “functions.” R&D specialists hold knowledge that sales people lack. Marketing has customer insights that finance people never get. That’s not necessarily true anymore.
Source: www.inc.com
